Privacy Policy of jeetwun

Introduction & Scope

This Privacy Policy ("Policy") is published by jeetwun ("the Platform", "we", "us", "our") and applies to all players, registered account holders, and visitors who access or use the jeetwun website, mobile platform, or any associated services. This Policy governs the collection, processing, storage, and disclosure of personal data in connection with your use of jeetwun.

jeetwun is committed to handling your personal information responsibly, transparently, and in accordance with internationally recognised data protection principles. We understand that our Bangladesh-based players place significant trust in us when they share their personal details, and we take that responsibility seriously.

By registering an account on jeetwun, depositing funds, accessing any game or betting market, or simply browsing the platform, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described herein. If you do not agree to the terms of this Policy, you must discontinue use of the jeetwun platform immediately.

jeetwun reserves the right to update or amend this Privacy Policy at any time. Any material changes will be communicated by publishing the revised Policy on this page with an updated effective date. We encourage you to review this page periodically. Your continued use of the jeetwun platform after any revision constitutes your acceptance of the updated Policy.

Data We Collect

jeetwun collects personal data from you in several ways — directly when you provide it to us, automatically when you interact with the platform, and occasionally from third-party sources for verification purposes. The categories of personal data we may collect include:

You are not legally obligated to provide your personal data to jeetwun. However, failure to supply mandatory information (particularly identity and age verification data) will prevent us from opening or maintaining your account, as these requirements are non-negotiable under our responsible gaming and anti-money laundering obligations.

How We Use Your Data

jeetwun processes your personal data only for clearly defined, lawful purposes. We do not sell your personal data to third parties for their own marketing purposes under any circumstances. The primary purposes for which we use your data are as follows:

• Account Management: To register and maintain your jeetwun account, verify your identity and age, process deposits and withdrawals via bKash, Nagad, Rocket, and other supported methods, and deliver the platform services you have requested.
• KYC & Compliance: To fulfil our anti-money laundering (AML) obligations, conduct Know Your Customer (KYC) checks, verify the source of funds for withdrawal requests above defined thresholds, and comply with applicable regulatory requirements.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent transactions, multi-accounting, bonus abuse, unauthorised account access, money laundering, and other prohibited activities on the jeetwun platform.
• Responsible Gaming: To monitor player behaviour for indicators of problem gambling, enforce self-exclusion requests, apply deposit limits and cooling-off periods, and fulfil our duty of care obligations toward vulnerable players in Bangladesh.
• Customer Support: To respond to support queries, process formal complaints, provide dispute resolution services, and communicate platform updates, security alerts, and account notifications.
• Personalisation & Analytics: To improve our product offerings, personalise your jeetwun experience based on your gameplay preferences, analyse platform performance, and develop new features relevant to Bangladesh players.
• Marketing Communications: To send you promotional offers, seasonal campaigns (such as BPL cricket season bonuses and Eid promotions), and relevant product updates — subject to your opt-in preferences. You may withdraw marketing consent at any time via your account settings or by contacting support@jeetwun.

Data Sharing & Disclosure

jeetwun does not sell, rent, or trade your personal data to any unaffiliated third party for commercial marketing purposes. We may, however, share your personal data with carefully selected third parties in the following circumstances:

• Payment Processors: We share necessary transaction data with payment service providers including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, Visa, and Mastercard to process your deposits and withdrawals. These providers process your data solely for the purpose of executing financial transactions.
• Identity Verification Partners: We use third-party KYC service providers to verify the identity documents you submit during account verification. These providers are contractually bound to use your data exclusively for verification purposes.
• Game Software Providers: Certain gameplay data is shared with game software providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi to deliver their games to you on the jeetwun platform. These providers receive only the minimum data necessary to render the gaming service.
• Analytics & Technology Partners: We use industry-standard analytics and infrastructure providers to monitor platform performance and security. These partners process anonymised or pseudonymised data where possible.
• Legal & Regulatory Authorities: jeetwun may disclose your personal data to law enforcement agencies, financial intelligence units, or regulatory authorities where required by applicable law, including obligations under anti-money laundering legislation. Such disclosures are made only to the extent strictly necessary and in accordance with applicable legal procedures.
• Corporate Transactions: In the event of a merger, acquisition, or sale of substantially all of jeetwun's assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

All third parties with whom jeetwun shares personal data are required to maintain appropriate technical and organisational security measures and are prohibited from using your data for any purpose beyond the specific service they provide to jeetwun. We do not authorise any third party to use your personal data for their own independent marketing purposes.

Cookies & Tracking Technologies

jeetwun uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your login session, analyse usage patterns, and deliver relevant content. The types of cookies we use are as follows:

• Strictly Necessary Cookies: These cookies are essential for the jeetwun platform to function correctly. They enable core features such as account login sessions, deposit flow continuity, and responsible gaming tool enforcement. These cookies cannot be disabled without rendering the platform non-functional.
• Functional Cookies: These cookies remember your preferences such as language settings, preferred game categories, and notification configurations to enhance your platform experience.
• Analytics Cookies: These cookies collect aggregated, anonymised information about how players interact with jeetwun — for example, which pages are visited most frequently, average session duration, and common navigation paths. This data helps us improve the platform.
• Marketing Cookies: Where you have provided consent, these cookies track your engagement with jeetwun promotions and are used to deliver relevant offers based on your activity. You may withdraw consent for marketing cookies at any time.

jeetwun does not use cookies to collect sensitive personal information such as passwords or financial data beyond what is strictly required for secure session management. Session cookies are deleted when you close your browser. Persistent cookies expire after the period stated in the cookie configuration, typically between 30 days and 12 months depending on cookie type and purpose.

Data Security

jeetwun implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Our security infrastructure includes:

• 256-bit SSL (Secure Socket Layer) encryption across all data transmissions between your device and the jeetwun platform.
• Encrypted storage of passwords using industry-standard one-way hashing algorithms — jeetwun staff cannot read your password in plain text.
• Role-based access controls ensuring that jeetwun personnel can access personal data only to the extent required for their specific job function.
• Regular penetration testing, vulnerability scanning, and independent security audits conducted by qualified third-party security specialists.
• Automated fraud detection and anomaly monitoring systems that flag unusual account activity in real time.
• Secure, geographically distributed data storage with redundancy and backup protocols to ensure data integrity and availability.

Despite our best efforts, no data transmission over the internet and no storage system is entirely invulnerable. In the event of a personal data breach that is likely to result in a risk to the rights and freedoms of affected players, jeetwun will notify affected account holders as promptly as possible via their registered email address and will take immediate remediation action.

You also play an important role in keeping your account secure. We strongly encourage all jeetwun players to use a unique, complex password for their account, enable any two-factor authentication options when available, and contact support@jeetwun immediately if they suspect their account has been accessed without authorisation.

Your Privacy Rights

As a player and data subject, you hold a number of important rights in relation to your personal data held by jeetwun. These rights are described below. To exercise any of these rights, please submit a written request to support@jeetwun with the subject line "Privacy Rights Request" and your registered account email address.

• Right of Access: You have the right to request a copy of all personal data that jeetwun holds about you, together with information about how that data is being used and with whom it has been shared.
• Right to Rectification: You have the right to request that inaccurate or incomplete personal data held by jeetwun be corrected or updated. You may also update certain personal details directly through your account settings.
• Right to Erasure ("Right to be Forgotten"): You may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, or where you have withdrawn consent and no other legal basis for processing exists. Note that certain data must be retained by jeetwun under legal obligations (e.g., AML record-keeping requirements) and cannot be deleted on request during the mandatory retention period.
• Right to Restrict Processing: You have the right to request that jeetwun restricts the processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or where you have objected to processing pending verification of whether legitimate grounds override your objection.
• Right to Data Portability: Where processing is based on your consent or the performance of a contract, you have the right to receive your personal data in a structured, machine-readable format and to request its transfer to another service provider where technically feasible.
• Right to Object: You have the right to object at any time to the processing of your personal data for direct marketing purposes. Upon receipt of such an objection, jeetwun will cease processing your data for marketing immediately.
• Right to Withdraw Consent: Where jeetwun processes your personal data based on your consent (for example, for marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

jeetwun will respond to all valid privacy rights requests within thirty (30) calendar days of receipt. In complex cases, we may extend this period by a further thirty (30) days, in which case we will notify you of the extension and the reason for it. We reserve the right to verify your identity before actioning any privacy rights request.

Contact & Data Protection

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way jeetwun handles your personal data, please contact our data protection team using the details below. We are committed to responding promptly and transparently to all privacy-related inquiries.

For all formal legal notices, GDPR-equivalent data access requests, account closure requests, and written complaints relating to data handling, please submit correspondence in writing to support@jeetwun, clearly stating your full name, registered email address, and the nature of your request. jeetwun maintains an internal complaints procedure and will provide a written determination on all formally escalated data complaints within fourteen (14) calendar days of receiving all required information.

jeetwun takes all privacy complaints seriously. If you are not satisfied with the outcome of a formal complaint addressed through our internal procedure, you retain the right to escalate the matter through any applicable dispute resolution mechanism available under the laws of your jurisdiction.

This Privacy Policy was last reviewed and updated on 1 January 2026. The current version of this Policy supersedes all prior versions. By continuing to use the jeetwun platform after this date, you confirm your acceptance of this Policy in its current form.